What products does NIU Vape offer?

We offer a wide range of vaping products, including vape devices, e-liquids, disposable vapes, accessories, and more.

How can I place an order?

Simply browse our website, select your products, and proceed to checkout. Follow the prompts to complete your order.

Do you offer free shipping?

We offer free standard shipping on orders over a specified amount. Please check our shipping page for current details.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and secure online payment options. Payment details are processed securely.

How long will it take for my order to arrive?

Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days, depending on your location.

Can I track my order?

Yes! Once your order is dispatched, you will receive a tracking number to monitor your package.

Do you ship internationally?

Currently, we only ship within the UK. For international shipping, please contact our customer service team.

Can I return or exchange my products?

We accept returns or exchanges for faulty or damaged products within a certain period. Please refer to our return policy for full details.

Are your products suitable for beginners?

Yes! We offer products for all experience levels, including beginner-friendly kits and devices.

How do I contact customer service?

You can reach our customer service team by emailing support@niuvape.com for any inquiries or assistance.